81% of companies in India have had problems with enterprise applications

A survey released by software developer company revealed that 81% of surveyed companies in India have had critical problems with performance of their applications. In total, a third of these companies suffered financial losses because of slow applications.

Enterprise applications today are considered the center of different sizes and sectors operations. With the advancement of connectivity trends like Bring Your Own Device ( BYOD ), the cloud and the model of Software as a Service (SaaS), adopted by a larger number of companies today, these applications gain increasing importance for business users, which now depend more on its delivery.

According to the survey, almost all corporate end users in India (99%) stated that the proper functioning of enterprise applications is essential for the execution of their work routines. For 83% of them, this type of application has also become more important in the last five years to carry out their work.

Still, IT teams around the country struggle to ensure availability. According to the result of survey, 86% of respondents said they have contacted the IT department at least once in the past year because of performance problems or application availability. Of the total, 46% claimed to have contacted the IT six times or more in a year.

The importance of the resulting performance and availability of applications requires that the IT industry will expand beyond the focus on infrastructure management and adopt the application centric management. And the quality of that management can build or break a company. It is not just an application that is running, but it works to meet end user expectations.

The perception of the survey is that business users are also fewer patients with problems of application delivery. 71% of them said they expect the problems to be solved in no more than an hour after reported.

But it hardly happens, according to the results shown. About 40% of respondents said they waited a whole day to availability issues were resolved.

The survey was conducted in August 2014 and interviewed 207 users of enterprise applications of small, medium and large, the public and private sectors in India.

Indian BPO in the era of Cloud Computing

bp0-and-cloud-computingThe concept of cloud computing refers to the use of storage capacity and processing shared computers and servers, interconnected through the Internet.

The service should provide the ability to access data from anywhere in the world, anytime, no need to install software or store data locally. Access to programs, services and remote files is through the Internet. This environment model is more feasible than the use of physical units that require constant maintenance and investment in hardware and software updates.

Already the Business Process Outsourcing (BPO) is the outsourcing of business processes of a company, which normally is not part of their core business and therefore the transfer to a specialized third in the activity.

The excellence of outsourcing will be completed uniting both promoting the concentration of efforts on a business of their own and thereby reducing costs.

The outsourcing of operational areas is nothing new, the embryos were the areas of maintenance, cleanliness and safety and the great success served as an inspiration for branching such demand for many areas, which soon reached the IT sector of large corporations. A few years ago, IT, Cloud Computing was born and now maturing model, offers innovation, making it possible to outsource the entire physical infrastructure in an innovative model, which seeks to meet each client in order to suit the particular specific feature, encompassing hardware and software and their respective updates.

Following the worldwide technological development, IT companies have been investing in recent years in this concept by offering BPO-Tax with the support of the development area of tax systems to improve the attendance of Indian tax legislation, offering facilities to deadlines and costs recognized by sector.

Validated with data stored in the cloud and you can avoid spending on filing structure, and promote security, modernity and accounting expertise in real time.

The BPO-Fiscal and cloud computing are performed using tools that allow transfer of files between the client and the area of operation of BPO practice, quickly and safely. There is also the validation of magnetic files using a web browser, to guarantee the integrity of information prior to the effective delivery of the same to the Treasury, thus avoiding future notifications.

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Three Essential Elements For Building Hybrid Clouds

Building-Hybrid-CloudsPay attention to these details when combining models of public and private clouds

The hype around cloud computing is hard to ignore and how vendors are increasingly inserting the word “cloud” before all of the products offered, companies are finding it difficult to filter out the noise and really find which products that work best in the datacenter.

Although the ability to use the public cloud is attractive because it reduces the need for infrastructure management, CIOs and data center managers are reluctant to migrate critical data and applications to this model. With this point of view, companies are turning to private and / or hybrid cloud solutions that enable the benefits of a public cloud while maintaining the infrastructure under own control.

The popularity of the model made its adoption growing in recent years, as companies sought a simpler and faster way to cloud infrastructure. A turnkey cloud, ie simple and ready for use, some promise attractive benefits as simplicity, quick roll-out and cost reduction. Still, many organizations have doubts about how to integrate it with the existing network and storage infrastructure.

To help organizations assess, see below three essential elements to constitute any private cloud and / or hybrid turnkey solution:

1. Features intelligent and reliable automation

A cloud must be able to automatically perform settings as required. Furthermore, it should be able to combine all known devices, discover new devices and compile them into a resource pool. With the introduction of hybrid cloud computing, the importance for intelligent automation increases significantly.

Companies need to be able to access reliable and secure way a public cloud when resources are not available in the private cloud.

One of the most important thing is to ensure the selection of the correct turnkey solution elements and choose a technology that not only has virtualized resources, but also comes with physical resources and public cloud. Today, when organizations think of cloud solutions seem to come back to the spotlight for platforms that deal with virtualization.

However, this is only a partial solution to companies that have, on average, 50% of virtualized applications. The ability to deliver virtualized hardware that includes compute, network and storage is crucial in a turnkey solution. This system is critical to control the dispersion of resources and maximize utilization.

2. Adapters for existing infrastructure

Integration of a management tool in existing cloud infrastructure is vital. CIOs and data center managers try to make the most of existing infrastructure. Today, most IT environments are heterogeneous with multiple systems, network and storage equipment suppliers. So when companies adopt a private cloud solution must be able to work in this environment.

If additional resources need to be adopted, IT cannot hesitate. A turnkey solution that is not able to provide wide variety of devices can cause headaches for IT.

There are thousands of hardware devices from various virtualization vendors that have an adapter for each resource. This scenario is challenging and companies should seek tools that have pre-built adapters for most physical and virtual hardware.

Build a Private Cloud on an existing hardware allows not only saving time but also generates Capex reduction, since it will be possible to reuse existing assets and avoid purchasing new equipment.

3. Predefined models used to calculate computing, network configurations and storage

Predefined models of a cloud solution can be very handy. The biggest investment for building a private cloud is related to the design and development of models for the topologies that will be used.

When a turnkey cloud solution provides a pre-built library of used models, companies can significantly speed up the time it takes to operate a private cloud. These predefined models can deliver 50% to 90% of private environment design and all the company needs to make customization to align the model of IT environment.

The goal of a turnkey solution is being able to quickly and reliably convert an existing static environment into a self-service. And for that environment to be successful, the turnkey solution must contain the three elements discussed. These resources will be critical for companies looking to implement private or hybrid cloud.

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Maintenance of physical servers: an effort that today you can save

Breaking free from having to manage and maintain physical servers and directing the energies in more productive business: With the cloud you can.

If you ever had physical server “at home” you will know what it means to take care of their management and their update. And you also know that you have often thought of “take stock of the situation” decide to optimize the structure, eliminate what is not needed, add what is not there. But you have sent.

The same dynamic we confirm the research of one of our competitors, who has studied what are the tasks that absorb most of the staff of the IT companies. In particular, object of the research were the medium-sized companies.

The result: What occupies most employees are management, updating, securing and “rearrangement” of the hardware . Only 28 percent of the time remains available for strategic and value-added. With the major disadvantage that the servers are often oversized or too few. Flaws that could be solved with the cloud , first overcoming the prejudice that it takes less safe and reliable.

Of course it will be for providers to attract more and more companies and public solutions on the cloud in India. After all, that’s what we’re trying to do.

Lock-in To Cloud Providers: How Big Is The Problem?

cloud-computing-problemsComparison of Big Data revolution with gold fever is already pretty crammed, but apparently we cannot escape from it. It too accurately describes the situation, including the diversity of problems and choices faced by “miners”. Platform choice, choice of provider, selecting the type of integration … And all of this is overshadowed by thoughts about the prospect of such a transformation. Figures speak themselves, but when the market situation changes radically in a month, flexibility becomes a major priority.

Depending on the manufacturer

There are different ways to reduce risk. First, it should initially raise issues of data portability even in the analysis of vendors and contract options. That is, if you decide to roll your presence on one platform and switch to another, then how much will the data transfer and conversion process cost. If you do not know, you can be in a situation such as “big investment”, and to use a certain product / platform is necessary, since all of your transactions will be built on it and refusing to be extremely painful. Theoretical and technical cooperation between the platforms is not a big problem from a technical standpoint. Establish a process of data so that they are stored on a single platform, processed and output to another via a third party application is in principle possible, but not profitable for vendors who prefer to provide comprehensive solutions “and from” that it is easier and more profitable for them as well as ties to customers cooperate with them. And as soon as the migration cost is too high, they will try to transfer customers to more expensive service packages. Let’s try to see the situation from the point of view of the buyer …

Levels of abstraction

To a large extent, dependent on the partner defined service model, which is built on cooperation. In general – the higher the level of abstraction from the hardware and less effort is required on the client side, the stronger the lock-in. Consider the examples:

SaaS Model – (example: MS Office 365) using such tools for business purposes, you should be fully aware that they are provided “voluntarily” developer. Make any modifications to the software alone is not possible, and in the case of withdrawal of support software you will have to look for another service. In this case, you will probably be able to export the data, but perhaps they will be in an unsupported format and most likely will not be able to automate the process (again with the caveat – without the participation and support of the company, the platform holder).

To move, the flow will stop. Acceptable level of safety for the larger business processes. Scaling is easily done within the established framework, the excess is either impossible or by individual appointment with the vendor. Minimal integration costs. Number of small vendors.

PaaS Model(Google App Engine, Windows Azure, Amazon, ESDS eNlight Cloud Hosting) client greater freedom in the use of the platform, but the possibilities are limited by the tools that are available to developers. Nevertheless, the ability to adapt to the specific requirements considerably wider. The export data provided depend on the application developer tools. Automating the process is possible. Level of security sufficient for most operations. Scaling limits depend on the agreement with the holder of the platform. Moderate integration costs. Average number of vendors.

IaaS Model – (Amazon EC2, Google Compute Engine, Rackspace) client has at its disposal a virtual infrastructure, which can perform any task and its interesting applications. Ability to export data ample chance failover, connect / disconnect power without interrupting work. Ability to fully automate most processes. Extensive customization capabilities. Level of security in taking appropriate action is not inferior to that in the work on their own equipment. Scalability is virtually unlimited. Significant integration costs. Maximum number of vendors, strong competition between them. As seen from this “analysis”, the lower the level of abstraction, the less dependence. This is explained as greater harmonization platforms IaaS, and the high cost of developing SaaS-complexes, why a relatively small number of vendors offering such solutions and they are comparatively less than competing with each other.

Does this mean that it is necessary to seek opportunities to transition to IaaS? Yes. No. Possible. IaaS model is better suited for large businesses that can afford to (and have the need to) develop their own applications. For small and medium businesses are well suited model PaaS and SaaS, which provide an acceptable user experience and cost reduction. Later among the three galleries can wedge the other players, which provide unique opportunities. For example now, in the field of cloud storage, private cloud projects (ESDS Private Cloud) successfully compete with proprietary solutions. Maybe after a while we can expect similar progress in the field of services of general purpose – such as online office suites.